Sub_visual_support
Twinity

Notification and Counter-Notification Guidelines

Process of Clarification for Third Party Rights

Referring to the DMCA, Digital Millennium Copyright Act, Metaversum provides a notification process to the involved parties to clarify allegedly third party rights infringement, such as copyright violations, with the involved parties. Parties must send a Notification to Metaversum to report an allegedly infringing record. The counterparty can respond to this allegation with a Counter-Notification.

When a valid notification is received, Metaversum responds under this process by removing the offending content from Twinity. Prior to removing such content, Metaversum will take reasonable steps to contact the holder of such content so that a counter-notification may be filed. On receiving a valid counter-notification and unless Metaversum receives notice that a legal action has been filed seeking a court order to restrain the alleged infringer from engaging in the infringing activity, Metaversum generally restores the content in question.

This process of clarification applies to basic, premium as well as commercial membership and is incorporated in the respective Twinity-policies of the Twinity Terms of Service. Further details on the process of notification and counter-notification can be found in § 20 of the Terms of Service — Commercial Membership.

Any notifications and counter-notifications pursuant this process are real-world legal notices and are not part of the virtual world Twinity. For that reason, Metaversum may provide copies of documents and notices you submit to the relevant parties (i.e. the participants in the dispute or third parties).

Notification

In order to make a notification pursuant Sect. 20 of Twinity's Terms of Service for Commercial Membership governing infringements of copyrights or other third party rights, you must

  • Reveal your identity and contact information, including name, phone number, email address, and your Twinity member name.
  • Identify in sufficient detail the protected work that you believe has been infringed upon (i.e. describe the rights that you own). Helpful information also includes information concerning the location of your item, as well as information that establishes your rights to the item, such as a date and timestamp of creation. An example would be: "The texture applied to the wall in My First Apartment, located in Berlin, Germany; on 22.10.2008; at 16:15."
  • Identify the content on Twinity that you claim is infringing your rights, with sufficient information to locate the item inside Twinity. For example, you could inform us which place contains the item and where in the place the item is located. An example would be: "The picture applied to the wall across the entrance of the Club Berlin".
  • Screenshots are helpful in identifying original works or works that constitute an alleged infringement, however screenshots cannot be considered definitive.
  • If possible, provide information that is sufficient to permit Metaversum to notify the user(s) who posted the content that allegedly contains infringing material.
  • Include the following statement: 'I believe in good faith that the use of the protected materials described above and contained on the service is not authorized by its protected owner, its agent, or by protection of law.'
  • Include the following statement: 'I affirm that the information in the notification is accurate and that I am the protected owner or am authorized to act on behalf of the owner of an exclusive right that has allegedly been infringed.'
  • In cases where the infringing content is not an item, the aforementioned applies mutatis mutandis.

Please send your notification to Metaversum by telefax ( +49 30 8471 225 29) for the attention of DMCA/UrhG Customer Services or by mail to the following address:

  • Metaversum GmbH
  • DMCA/UrhG Customer Services
  • Rungestraße 20
  • 10179 Berlin
  • Germany

Counter-Notification

In order to make a counter-notification pursuant Sect. 20 of Twinityís Terms of Service for Commercial Membership governing infringements of copyrights or other third party rights, the following information is required:

  • Your identity and contact information, including name, phone number, email address, and your Twinity member name.
  • List the content in Twinity that was removed by Metaversum, and the location where the material appeared before it was removed. Please identify the object in sufficient detail and, wherever possible, the UUID.
  • State the following: 'I affirm that I believe in good faith that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.'
  • In case the infringing content is not an item, the aforementioned applies mutatis mutandis.

Please send you counter-notification to Metaversum by telefax ( +49 30 8471 225 29) for the attention of DMCA/UrhG Customer Services or by mail to the following address:

  • Metaversum GmbH
  • DMCA/UrhG Customer Services
  • Rungestraße 20
  • 10179 Berlin
  • Germany

Invite a Friend

Invite a Friend

Invite your friends to Twinity!

Invite a Friend

Download

Download the Twinity client right here.

Download